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WARRANTY / GUARANTEE / RETURN POLICY
 
30 Days MONEY BACK GUARANTEE
 
 
90 Days REPLACEMENT POLICY
 
 
Warranty Card
 
 
Having problem with your unit purchased from another store/website
 
 
The unit has stopped working or is out of service, what should I do?
 
 
Why should I attach a cheque when returning for warranty services?
 
 
What if I want to replace the part by myself?
 
 
Got a replaced unit but it is not working, what should I do?
 
 
What if I want to return the units within 30 Day trial period?
 
 
When can I expect the replacement unit?
 
 
Units returned to heaven fresh, when should I expect refund?
 
 
What if I want to take advantage of warranty service? (After 3 years of purchase)
 
 
Do refurbished units come with any Warranty?
 
1 Year Warranty on larger models such as the
NaturoPure HF 380 and HF 300 series and the HF 210UV.

HF 200, HF 100, and HF 20
carry 6 months warranty.
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